The Majlis Archive

Finance - Banking - Business The Majlis Vol 21 No 02, p.3

From whom should the estate of a deceased Haji who died before completing Hajj, claim refund of the used air-ticket?

Question

From whom should the estate of a deceased Haji who died before completing Hajj, claim refund of the used air-ticket? From the agent or the airliner?

Answer

While it is the obligation of the airline to refund the unused sector of the flight ticket, the estate can claim only from the person/enity who sold the package to the deceased. If the deceased had purchased the ticket directly from the airline, then in this case, the estate can claim directly from airline.

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The Majlis Vol 21 No 02
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Appears under Questions and Answers (approximate).

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