Question
I bought a product which was sold without any defect. Later I discovered a defect which was not of my making. It was in the product before I purchased it. The seller conceded that the defect was in the product, but he was unaware. I demanded a refund. The seller refuses. He has only agreed to repair the product. The seller is also a Muslim. What is the ruling of the Shariah.
Answer
The seller has no option. He has to incumbently cancel the sale and refund you in full. In this scenario, the buyer has the right to retain the product without being compensated in any way whatsoever or he can return the product and claim a full refund.
- Source
- themajlis.co.za
- Published in
- The Majlis Vol 28 No 05
- PDF page
- 2
Verbatim verified against the source PDF
Appears under | SALAAT IN THE PLANE |. This heading is the nearest headline at or before the page and is approximate. Do not cite it alone.