The Majlis Archive

Finance - Banking - Business The Majlis Vol 22 No 11, p.3

I lodged a complaint with a manufacturer after receiving defective items.

Question

I lodged a complaint with a manufacturer after receiving defective items. The manufacturer sometimes send vouchers twice the value of the defective product or even ten times the value. Is it permissible for me to redeem these vouchers?

Answer

If your complaint was genuine, then you may accept and redeem the voucher. Remember that deception is haraam. You may not speak a lie to acquire the vouchers.

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Published in
The Majlis Vol 22 No 11
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Appears under Questions and Answers (approximate).

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